Express Maintenance Mobile
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      Set up EM Mobile App

      Users who are on version 9.8 and above of Express Maintenance, and have transitioned to the cloud have the added perk of using Express Maintenance Mobile App

       

      When you are updated to the latest version of EM and added to the Security System, your account will be set up with the proper database credentials, number of databases, and an account for your Site Admin/s.

      Site Admin's have the ability to invite new users to the Security System and manage the databases and products they can access like EM Mobile.

       

      *Similar to the user limit access in Express Maintenance on Parallels, the amount of users able to access EM Mobile will be determined by the number of licenses purchased.

       

      Site Admins can log into the Security System using their email and previously set password following the below link: https://auth.mas.systems/auth/login

      Invite User

      Once Site Admins have successfully entered the Security System they can begin inviting new users by clicking the 'Invite Users' button. This can be done from two different pages.
        1. Customers page: Displays the Companies basic information and can be edited by Site Admins only.
        2. Users page: Displays Users that have been invited by the Site Admins, visible to Site Admins only.
          1. Users Maintenance User List (26 / 26 Records ) FLAI Name Users Billy Bob Johnson Q User Email Search Customer Name Basic Record 999 to use for Update Testings All Users user Type Read Only User Status
      With either selection a pop up will appear allowing Site Admins to enter the desired users information

      Customer - Basic Record ggg to use for Update Testings Express Maintenance oeeeoe Invite New User First Name Last Name User Email User Type Summary SUBMIT 654 098 2578 Technical Email tomlhetechie@hotmail.com RESET CLOSE


      Ensure the user name and email address in Express Maintenance matches that of the newly invited user in the Security System.

      Select User Type

      Only Technicians, Super Users, and Admins will be able to use the mobile app at its fullest potential. Site Admins be mindful of this when selecting a user type.

       

      Select the Users Database 

       

      Applicable only for Sites with multiple Databases. Single database will have their database defaulted.

      Multiple Default Database Selection
      Customer Express Maintenance - Basic Record ggg to use for Update Testings oeeeoe Invite New User John Last Name Jacob user Email jingleheimerschmidt@hisname.com user Type Technician Summary Default Database DIT CLOSE Development / Test Database NT/DD Technica m tomlhetechie@hotmail.com Accounting Contact

      Single Database Default

      Click Submit

      Users will receive a set of emails from masdevops@mas.systems. 

      Make sure to check your spam folder if you have not received your first email after 5 minutes. Both emails must be received and completed before accessing the mobile app and being activated on the Security System.

      User Activation

      Prior to activation new users will appear Inactive on the User Page for Site Admins

      In the meantime, newly invited users will receive their first email requesting them to set their password:

      Clicking on the link will direct the user to the page below where they can set their password

      Once completed users will receive a second email to confirm the password change:

      New Users will now be active and able to access the mobile app

      You can download EM Mobile V2 via the Google Play Store or the App Store

      Logging into the Mobile App

      With the user now existing in the Security System and Express Maintenance they can use their newly set password and email to login to the mobile app.