By default the email account server initially set up for you (info@em-hosting.com) is provided as a courtesy to help you get started quickly. However, it is recommended setting up your own personalized email account for better control and access.
Default Email Account Server
You can view this by going to the Administration tab, Selecting Configuration, and opening the drop down in Email Settings/ General Email.
There you will see the following default details:
- SMTP Server Name:
smtp.office365.com - Account Username:
info@em-hosting.com - Password: The password associated with this account (please reach out to EM Support if this is missing).
- Email From Address:
info@em-hosting.com - Port:
587 - Email Protocol: SMTP
- Email Auth Type: Login
- Email Format: Plain Text
- Attachments Format: Adobe (.pdf).
Please note that the info@em-hosting.com inbox cannot be accessed by anyone, including us. Having your own email ensures you have full access and can manage your communications independently.
Creating your own personalized email account is strongly encouraged, as it provides greater control over your communications and enhances your overall convenience.
Personal Email Account Set Up
If you'd like to use your own email server, follow these steps and enter into their respective fields in General Email:
For precise information regarding these details, we recommend reaching out to your email hosting provider or server administrator.
-
Open your email client settings (such as Outlook, Thunderbird, or another email app).
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Enter your own server details in place of the ones provided:
- SMTP Server Name: Replace
smtp.office365.comwith your own server’s address (e.g.,smtp.yourdomain.com). - Account Username: Enter your own email address (e.g.,
yourname@yourdomain.com). - Password: Use the password associated with your email account.
- Email From Address: Enter your own email address (e.g.,
yourname@yourdomain.com). - Port: Typically, you would still use
587, but confirm with your server administrator if a different port is required. - Email Protocol: Choose SMTP or the protocol your server supports.
- Email Auth Type: Set this to Login or another type depending on your server's settings (consult your server administrator for details).
- SMTP Server Name: Replace
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Set additional configurations (optional):
- Email Priority: Choose based on your preference.
- Email Format: Choose Plain Text or another format if desired.
- Attachments Format: Choose the format that works best for you (e.g., PDF, Word, etc.), we recommend PDF.
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Test the connection: After entering your details, send a test email or use a built-in test utility to make sure the setup works with your own server.
If you need assistance with finding your server details, you can reach out to your email hosting provider or server administrator.
If you need assistance with the info@em-hosting.com server address, you can reach out to our team for support.