Express Maintenance FAQ
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      How to Access Express Maintenance in the Cloud

      This guide provides a step-by-step walkthrough on how to access Express Maintenance through our cloud hosting environment.

      Prerequisites:

      • You must have an active cloud environment account (EM Hosting).
      • You must have pre-existing Express Maintenance credentials

      If you do not have these credentials, please have your administrator contact us. 

      Step 1: Access the Cloud Environment (EM Hosting) 

      For optimal performance and compatibility, we recommend using Google Chrome, Microsoft Edge, or Mozilla Firefox.

      1. Navigate to em-hosting.com

        • Enter your cloud environment credentials (username and password) and click login

      Important: These credentials are used to access the cloud platform itself and are separate from your Express Maintenance credentials.

      Step 2:  Launch Express Maintenance

      1. Select the Express Maintenance application.

      2. Enter your Express Maintenance Credentials and login. 

      If you have forgotten your Express Maintenance credentials, please check out this guide.

       

      If you encounter any issues or require further assistance, please don't hesitate to reach out by submitting an EM Support Ticket.